Refund policy

At EverUnique, customer satisfaction is our top priority. We strive to provide high-quality kitchen and home essentials. However, if you are not completely satisfied with your purchase, we’re here to help.

Returns
You can request a return within 7 days of receiving your order. The product must be unused, in its original packaging, and in the same condition as delivered.

Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 48 hours of delivery with clear photos or videos as proof. We will arrange a replacement or refund accordingly.

Refunds
Once your return is received and inspected, we will notify you about the approval of your refund. If approved, your refund will be processed within 5–7 working days via bank transfer or other agreed method.

Exchange Policy
We offer exchanges for defective or damaged products only. If you need to exchange an item, contact us with your order details.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or usage reasons.

Cash on Delivery (COD)
For COD orders, refunds will be processed through bank transfer or mobile wallet after approval.

Contact Us
If you have any questions about returns or refunds, feel free to contact us via WhatsApp or email.